Free Shipping All Over Egypt
Overview
At imza, we want you to be satisfied with your purchase. You may return or exchange items within 30 days of purchase in Egypt.
Conditions
- Eligibility: Items must be unused, unwashed, and in original condition with all tags and packaging.
- Proof of Purchase: Required for all returns and exchanges.
- Non-Returnable Items: Gift cards, custom-made items, and items marked as “final sale.”
How to Return or Exchange
- In-Store: Bring items and receipt to any imza store in Egypt.
- Online: Contact Customer Service to arrange.
Refunds
- Method: Issued to the original method of payment.
- Processing Time: Up to 10 business days after receiving the return.
Exchanges
- In-Store: Exchange for different size, color, or style.
- Online: Contact Customer Service to arrange.
Damaged or Defective Items
Contact Customer Service immediately for a replacement or refund, including shipping costs.
Machine wash cold
Do not bleach
Tumble dry low
Cool iron if needed
Do not dry clean
